Booking Policies

A strictly non-refundable and non-transferable booking fee is required to secure all appointments. Booking fees are applied to the final cost of your service.

Booking fees may only be retained as account credit if 48+ hours’ notice is provided to reschedule.

Cancellations or reschedules made within 48 hours of your appointment will result in the loss of your booking fee.

Same-day cancellations will result in the full appointment fee being charged to the card on file.

Failure to attend your appointment without notice (no-shows) will result in the loss of your booking fee and the remaining balance being charged to the card on file. No further bookings will be accepted until any outstanding balances are paid.

A 10-minute grace period applies to all appointments. Clients arriving more than 10 minutes late may have their appointment shortened, rescheduled, or cancelled. Late cancellations due to arrival time will result in the loss of the booking fee. Appointment times are carefully allocated and cannot always be extended.

Due to health and safety regulations, Brittany H Aesthetics is a child-free business. Clients are kindly asked to attend appointments alone to ensure a safe, calm and focused environment for all clients and therapists.

Cosmetic tattoo appointments require clients to meet suitability requirements. It is the client’s responsibility to disclose all relevant medical conditions, medications, pregnancy, skin conditions or previous cosmetic tattooing prior to their appointment. If a client is deemed unsuitable on the day, the appointment will be cancelled and the booking fee will be forfeited.

A change of mind regarding cosmetic tattoo services is considered a cancellation and is subject to the same cancellation policy.

Results vary between clients and cosmetic tattooing will fade and soften as part of the healing process.

We reserve the right to refuse service to anyone who displays rude, aggressive, inappropriate or disrespectful behaviour. Refused services due to behaviour will result in the loss of the booking fee.

By booking an appointment, you acknowledge that you have read, understood and agreed to all booking policies listed on our website.